Support

How to get in touch

Please send support requests by email to info@spektrion.com. To help resolve your request faster, please include:

• The name of the product or service
• Your device, operating system and browser
• The version of the product
• When the problem occurred and the steps that led to it
• A screenshot or error message, if you have one

Response times

Support requests are handled on business days, with a target of responding within two business days. Resolution time varies with the nature of the request. Where it will take longer, you will be kept informed.

Product support

Users of Tahmin Makinesi can also use the support section inside the application. General information about the product is on the Tahmin Makinesi page.

Your personal data

Information you provide in a support request is processed solely to assess and resolve that request. See our Privacy Policy for details.